What Information About Me Is Collected and Stored?
Information You Provide:
We collect and store information that you provide on or through the Web Site or App or App and that you provide to our Customer Service Department in connection with your access and use of this Web Site or App. Though you may use portions of this Web Site or App without providing any Personal Information, in order to take advantage of the full capabilities of this Web Site or App, you will be required to provide certain Personal Information. For example, you must provide Personal Information in order to place an order or to register for an account on or through this Web Site or App. We may request, collect and store some or all of the following types of Personal Information: name, billing address, shipping address, e-mail address, telephone number, financial and payment information, such as credit card number and expiration date, and other similar information.
In addition, you may provide certain Personal Information about third parties on or through the Web Site or App. For example, you must provide us with Personal Information about a third party when you request that we ship an order to a third party or request that we send your “wish list” to a third party. The information collected regarding a third party may include that third party’s name, address, phone number, fax number, e-mail address, physical address, and other similar information.
Aggregate and Automatically Collected Information:
We collect and store certain other non-personally identifiable information automatically whenever you interact with this Web Site or App. For example, we may collect your Internet Protocol (IP) address, browser information and reference site domain name when you visit this Web Site or App.
In addition, some of our e-mail communications to you may include a “click-through URL” linked to a particular page on the Web Site or App. By clicking on one of these URLs, you will automatically enter our Web Site or App and we may collect information related to the “click-through.” You may avoid having this information collected by not clicking on URL links in our e-mail communications.
Aggregate and Automatically Collected Information:
Automatically collected information is used to analyze and improve this Web Site or App, gauge the effectiveness of our e-mail communications and your level of interest in particular areas and to provide our customers with a fulfilling shopping experience.
We may aggregate and use certain automatically collected information and non-personally identifiable information for research or marketing purposes and may share, sell, rent, trade or publish that aggregate information and statistical data derived from such information with our marketing partners, advertisers or other third parties for research or marketing purposes. We do not use automatically collected information to identify a particular user.
We may on occasion combine information we received on or through this Web Site or App with information obtained from other sources and outside records to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
With Whom is Information Shared?
We may share Personal Information you provide to us with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating this Web Site or App, hosting this Web Site or App, providing the products and services you request through this Web Site or App, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, Web Site or App evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose Personal Information you provide to us on or through this Web Site or App for any purpose other than to perform the services designated by us.
Children and Privacy
This Web Site or App is a general audience website and is not directed for use by children. We do not intend to collect Personal Information from anyone who is under the age of 13. If you are under the age of 13 you should not provide any Personal Information to us and you should use this Web Site or App only with the involvement of a parent or guardian. If you are a parent or guardian of a child under the age of 13 and suspect he/she has provided Personal Information on or through the Web Site or App, please Contact Us at 859.687.6180.
What Steps Are Taken To Keep Personal Information Secure?
The security of your information is important to us. The Web Site or App employs various technical and security measures designed to help protect the Personal Information we collect about you. We have instituted security procedures and measures to protect our servers and networks that store Personal Information. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure and, therefore, we cannot ensure or warrant the security of any information.
In order to help protect Personal Information you provide to us, you: (i) should not share your password or account information with others, (ii) should use a secure web browser, and (iii) change your password frequently. If you become aware of any loss, theft or unauthorized use of a password, please Contact Us at 859.687.6180.
How Can I Access, Correct and Update Personal Information?
You may access, correct and update certain Personal Information that you have provided to us by clicking on the “My Account” area of this Web Site or App in the upper right and following the instructions set forth therein or by contacting us at 859.687.6180.
What Happens When I Link To or From Another Web Site or App?
Surveys, Contests and Sweepstakes
We may conduct surveys and run contests or sweepstakes relating to this Web Site or App, either ourselves or through a third party. In the event we conduct surveys or run a contest or sweepstakes, a set of rules or terms governing the survey, contest or sweepstakes will be provided. The rules or terms for each survey, contest or sweepstakes will specify how the information gathered from you in connection with the survey, contest or sweepstakes will be used and disclosed and otherwise govern your participation in the survey, contest or sweepstakes. Please read such rules carefully before participating in or entering any survey, contest or sweepstakes relating to this Web Site or App or any other Web Site or App.
Your Information Is Safe and Secure
We take all reasonable steps to protect our customers’ personal information against loss, misuse and alteration. We use encryption technology whenever receiving and transferring your personal information on our site.